At Iseala’s Cove, every treasure is carefully packaged with love to make sure it arrives safely to your cove. 

Where We Ship

• Australia – Flat rate shipping available nationwide. Estimated delivery: 3–8 business days. 
• New Zealand – Small parcels (up to 1.3 kg cubic weight): $25 AUD. Larger parcels (over 1.3 kg cubic weight): $50 AUD. Estimated delivery: 8-15 business days.

  Note: Our treasures are delicate and fragile, so larger protective boxes with bubble wrap and eco-friendly packing materials are used to ensure they arrive safely. This careful packaging increases the shipping cost, especially for bigger pieces.

Local Pick Up (Australia only)

• Free pickup / local drop-off by arrangement is available - Melbourne, Australia ONLY.
• Contact us via Instagram DM @isealascove or email isealascove@gmail.com BEFORE ordering.
• We’ll create a custom invoice with no shipping charge.
• Once payment is complete, we’ll arrange a safe time and location for pickup or local delivery.

International Orders

• At this stage, we DO NOT offer direct international shipping due to customs restrictions on certain shells.
• International customers can contact us directly to arrange a custom design that complies with your country’s import rules and receive a tailored shipping quote.
• Customers are responsible for any customs or duties fees on international shipments.
• Iseala's Cove is not responsible for these fees. Please check your country’s import regulations before purchasing.

Processing & Delivery Times

Orders are lovingly packaged within 2–4 business days.

• Australia: 2–8 business days (Standard).
• New Zealand: 5–10 business days (Standard).

(Delivery times are estimates and may vary due to customs or postal delays.)

Packaging & Sustainability

We use eco-friendly packaging where possible to protect both your treasures and the ocean they came from.

Tracking

All parcels include tracking so you can follow your order from our cove to yours.